Our Commitment to Quality and Customer Satisfaction
Our Warranty
Commitment Quality You Can Trust
We understand that your vehicle's braking system is critical to your safety, which is why we stand behind every part we sell. Our warranty coverage reflects our confidence in the quality of our products and our dedication to customer satisfaction. When you purchase from us, you are not just buying a part – you are investing in peace of mind, backed by a warranty that protects you against defects in materials and workmanship. Our commitment to quality begins with our rigorous sourcing process, where we partner only with verified suppliers who share our standards. Every ABS pump and brake component undergoes inspection to ensure it meets our strict quality criteria. We are confident in the reliability of our parts, and our warranty is our promise to you.
Electrical Components – 30 Days (Replacement Only)
All electrical items, including ABS pumps, modules, sensors, and control units, are covered by a 30-day warranty. This warranty is replacement only – meaning we will replace the defective part, but no refunds are given on electrical items. This policy ensures that you receive a functioning part while protecting against misuse or incorrect diagnosis.
Brake Components (Parts Replacement Only)
Brake components such as calipers, rotors, pads, and master cylinders are covered by a 3-month parts replacement warranty. This warranty covers defects in materials and workmanship and provides a replacement part at no additional cost.
All Other Parts (Parts Replacement Only)
All other parts supplied by Just ABS Pumps are covered by a 3-month parts replacement warranty. This warranty covers defects in materials and workmanship.
Important Note:
All warranties are parts only. We do not cover labour costs, towing costs, loss of income, downtime costs, or any other costs incurred due to the failure of parts supplied by us. This is standard industry practice and allows us to keep our pricing competitive while maintaining high-quality standards.
All warranties are parts only. We do not cover labour costs, towing costs, loss of income, downtime costs, or any other costs incurred due to the failure of parts supplied by us. This is standard industry practice and allows us to keep our pricing competitive while maintaining high-quality standards.
Warranty Conditions
What You Need to Know
To ensure your warranty remains valid, please familiarise yourself with the following conditions:
- Warranties apply to the original purchaser and are non-transferable
- Warranties apply to parts only labour and associated costs are not covered
- Proof of purchase (official receipt) is required for all warranty claims
- Warranty claims must be reported within the warranty period
- All claims are subject to inspection by our team
Warranty Conditions
When Coverage Does Not Apply
While we stand behind our products, there are circumstances where warranty coverage will be void. These include:
- Incorrect or lack of lubricant or fuel
- Overheating or timing tab missing
- Failure to carry out proper maintenance
- Unauthorized repairs, alterations, or dismantling
- Improper installation and/or application
- Accident damage, overloading, or misuse
- Wrong diagnosis of vehicle faults
- Parts that have been modified or altered in any way
We recommend having your ABS pump or brake components installed by a qualified professional to ensure proper fitment and to protect your warranty.
We Supply ABS Pumps for
All Makes & Models
Damaged or Defective Items
We understand how frustrating it can be to receive a product that is damaged or not functioning as expected. That is why we have a straightforward process to resolve these issues quickly and with minimal inconvenience to you. If your ABS pump or brake component arrives damaged, or if you discover a defect after installation, please do not hesitate to contact us immediately. Our dedicated customer service team is ready to assist you in assessing the issue and finding the best solution. We may ask you to provide clear photos of the product and packaging to help us understand the nature of the problem.
We Supply ABS Pumps for
All Makes & Models
Learn More From
Frequently Asked Questions
Our warranty covers defects in materials and workmanship. Electrical components (ABS pumps, modules, sensors) are covered for 30 days (replacement only). Brake components and other parts are covered for 3 months (parts replacement only).
No. All electrical items, including ABS pumps, modules, sensors, and control units, are replacement warranty only. NO REFUNDS are given on electrical items.
Call us on 1800 595 454 or email sales@carpart.com.au. Provide your official receipt and details of the defect. We will guide you through the process.
Items can be returned within 7 days of purchase if unused, in original packaging, and with an RMA number. Electrical items are replacement only – NO REFUNDS. Special order items are non-returnable.
Customers are responsible for return shipping costs unless the return is due to our error or a defective/damaged product.
All warranties are parts only. We do not cover labour, towing, loss of income, or any other associated costs.
Exchanges may be possible depending on availability. Contact us to arrange an exchange. Special buy-ins are not accepted for credit or exchange.
Have Questions About Warranty or Returns?
Our team is here to help. Contact us today to discuss your warranty coverage or return needs.